Privacy Policy

Your Privacy mbaji is always committed to your protection

At mbaji, every piece of your information is kept fully secure. We believe privacy is not just a rule — it is a fundamental responsibility we owe to you.

Last Updated: January 2026 SSL 256-bit Secured Data Is Never Sold

1. Introduction & Our Commitment

Welcome to the mbaji Privacy Policy. We operate mbaji.onl and treat the protection of our users' privacy as our highest priority. This Privacy Policy explains how mbaji collects, uses, stores, and safeguards your personal information.

By registering for or using the mbaji platform, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions or concerns, feel free to reach out to our support team.

We believe transparency is the foundation of trust. That is why mbaji's Privacy Policy is written in plain, easy-to-understand language so you always know exactly what happens with your information. We never bury important details behind complex legal language.

In brief: mbaji never sells your personal information to third parties. Your data is used solely to provide and improve our services.

2. What Information We Collect

Mbaji collects two types of information — what you provide voluntarily and what is collected automatically as you use the platform. A detailed breakdown is provided below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number Age Verification & Identity Confirmation
Contact Information Email, mobile number Account Verification & Messaging
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device info, browser Security & Fraud Prevention
Usage Data Game history, betting patterns, session duration Service Improvement & Responsible Gaming

We only collect information that is truly necessary. We never request personal data beyond what is needed. Under mbaji's Privacy Policy, data collection is always kept to the minimum required.

3. How Your Information Is Used

Mbaji uses the information it collects solely to improve its services and to provide you with a safe and enjoyable experience. We never use your data for unethical purposes.

  • For creating, verifying, and managing your account.
  • To process deposit and withdrawal transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and support.
  • To send bonuses, promotions, and personalised offers (subject to your consent).
  • To monitor responsible gaming and identify at-risk behaviour.
  • To improve platform performance and resolve bugs.
  • To meet legal and regulatory obligations.

Important: mbaji never sells your information to advertisers or third parties. You can opt out of marketing communications at any time.

4. Data Storage & Retention Period

All data stored with mbaji is held in internationally certified, secure data centers. Our servers are protected with 256-bit AES encryption and undergo regular security audits.

  • All data is retained for as long as your account remains active.
  • After account closure, certain data may be retained for up to 5 years due to legal obligations.
  • Financial transaction records are retained long-term as required by regulatory obligations.
  • Marketing data is deleted immediately upon opt-out.
  • Deletion requests are processed within 30 days of receipt.

Data Location: Your information is stored in secure international data centers that comply with international data protection laws.

5. Who Your Information Is Shared With

Mbaji does not sell your personal information. In limited circumstances, data may be shared with trusted partners or when required by law. We take every precaution when this occurs.

  • Payment Provider: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • KYC Verification Service: We work with licensed verification providers to confirm your identity.
  • Legal Authorities: Disclosure of information may be mandatory under a court order or government directive.
  • Fraud Prevention: Industry-level data sharing may occur to identify blacklisted users.
  • Technology Partner: Limited data is shared with technology service providers who operate the platform, all of whom are bound by strict confidentiality agreements.

Your personal information is never shared with any marketing or advertising agencies. mbaji's Privacy Policy explicitly prohibits this.

6. Cookies & Tracking Technologies

Mbaji uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

  • Essential Cookies: These are essential for maintaining your login session and security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preference and settings.
  • Analytics Cookies: Helps collect platform usage statistics.
  • Security Cookies: Used to detect fraud and bot activity.

You can manage cookies at any time from your browser settings. However, disabling essential cookies may affect how mbaji functions.

7. Your Rights Regarding Your Information

Every mbaji user holds important rights over their own personal information. We respect these rights and are here to help you exercise them.

Rights Description Status
Right to Know You can find out what information we hold about you. Active
Right to Rectification You may request corrections to any inaccurate or outdated information. Active
Right to Erasure You may request deletion of your data unless retention is required by law. Active
Right to Portability You can export your data in a specified format. Active
Right to Object You may object to the processing of your data for specific purposes. Active
Right to Opt Out You may opt out of marketing communications at any time. Acti ve

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

8. Our Security Measures

Mbaji uses cutting-edge technology to keep your information safe. Our security infrastructure is built to international standards and is regularly updated.

  • TLS 1.3 protocol and SSL certificates are used for all data transmissions.
  • AES-256 encryption technology for data storage.
  • Two-Factor Authentication (2FA) available.
  • Regular third-party security audits and penetration testing.
  • Automated system for detecting suspicious login attempts.
  • Staff access to data is strictly controlled and logged.

In the Event of a Data Breach: In the event of a data security breach, we will notify affected users within 72 hours and take immediate action.

9. Protection of Minors

Mbaji is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during registration.

If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

If your child has accidentally registered on mbaji, please notify our support team immediately. We will take swift action.

10. Changes to the Privacy Policy

Mbaji reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you by email or through a platform notification.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

Last Updated: This Privacy Policy was last updated in January 2026.

Our Commitment

Why mbaji's Privacy Reliable

We protect your privacy not just in words, but in practice. See our core security features below.

Data Is Never Sold

Mbaji never sells your personal information to third parties or advertisers. Your data belongs to you alone.

256-bit SSL Encryption

Every transaction and login is protected with bank-grade SSL encryption, ensuring the highest level of security.

Regular Security Audits

Independent third parties regularly audit our systems for security. Any vulnerabilities found are patched immediately.

Minimal Data Collection

We only ask for what we genuinely need to provide our services. We do not collect unnecessary information.

Your Control

View, correct, or request deletion of your data at any time from your account settings.

24/7 Support

For any privacy-related questions or concerns, our support team is available 24/7, every day of the week.

Data Protection

Your Digital Rights Keeping You Safe Is Our Job

Mbaji gives every user full control over their data. You can exercise any of the following options at any time.

Data Export

Download your complete data in JSON or CSV format.

Data Correction

Update any inaccurate or outdated information directly from your profile.

Unsubscribe

Unsubscribe from marketing emails and SMS with a single click, at any time.

Delete Account

Contact support to close your account and we will take care of it promptly.

Frequently Asked Questions

About Privacy FAQ

No, mbaji never sells your personal information to any third party or advertiser. Our Privacy Policy strictly prohibits this. Your data is used solely to deliver and improve our services.

Yes, you can request deletion of your data at any time. However, certain information may be required to be retained for a specified period due to legal and regulatory obligations. We will complete the process within 30 days of receiving your request.

Absolutely. All payment information, including bKash, Nagad, and Rocket, is secured with AES-256 encryption. We never store your full payment account number — only masked details are retained.

For significant changes, we will send a message to your registered email and display a notification on the platform. You will also see the "Last Updated" date at the top of this page.

You can unsubscribe instantly by clicking the "Unsubscribe" button at the bottom of any marketing email. You can also update your notification preferences directly from your account settings.
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