Mbaji Terms and Conditions – Know Your Rights

By using the mbaji.onl website, you automatically consent to these terms and conditions. Please read this document in full. If you disagree with any part of these terms, please refrain from using our platform. mbaji is committed to providing all users with the highest level of protection and transparency.

1. General Terms & Conditions

Mbaji is an internationally licensed online gaming platform. By using our services, users agree to comply with the general terms listed below. mbaji's terms and conditions have been crafted with Bangladeshi users in mind and apply equally to all.

• You must be at least 18 years old to use mbaji.
• Online gaming must be legal in the country or region from which you access mbaji.
• Each person may register only one account. Creating multiple accounts will result in all accounts being cancelled.
• All information provided on mbaji must be truthful, accurate, and up to date.
• Any misuse of the platform, fraudulent activity, or system manipulation is strictly prohibited.
• Mbaji reserves the right to amend its terms of service at any time without prior notice.

2. Account Rules & KYC Verification

There are mandatory rules governing how accounts are opened and managed on mbaji. Every user is required to verify their identity through our KYC (Know Your Customer) process. This process keeps your account secure and helps prevent fraudulent activity.

• You must provide your correct name, date of birth, mobile number, and address during registration.
• A photo of your national ID or passport may be required before processing a withdrawal.
• Always keep your password strong and never share it with anyone.
• We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.
• If you suspect unauthorized access to your account, contact mbaji support immediately.
• Accounts are non-transferable in the event of death or incapacity — they are strictly personal.

3. Payment & Withdrawal Guidelines

Deposits and withdrawals on mbaji are fully transparent and secure. We support Bangladesh's popular mobile banking methods. In accordance with mbaji's terms and conditions, certain rules must be followed for all deposits and withdrawals.

• The minimum deposit amount is BDT 500 and the maximum is BDT 100,000 per transaction.
• The minimum withdrawal amount is BDT 500, with a daily maximum limit of BDT 200,000.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawal requests will not be processed until KYC verification is complete.
• Mbaji reserves the right to hold any payment suspected of being fraudulent.
• There are no additional charges on deposits; a processing fee of up to 1% may apply on withdrawals.

4. Bonus & Promotion Terms

Mbaji offers its members a range of attractive bonuses and promotions. However, each bonus comes with specific terms and conditions that must be followed. Please read all relevant terms carefully before claiming any bonus.

• The welcome bonus applies to first-time deposits only.
• Wagering requirements must be met before a bonus can be withdrawn (typically 5x to 30x).
• You may not participate in the same bonus offer more than once.
• Withdrawal limits apply to winnings earned through bonuses.
• Once a bonus offer expires, the bonus is automatically cancelled.
• Mbaji reserves the right to modify or cancel any bonus program at any time.
• Any attempt to fraudulently obtain bonuses will result in account termination.

5. Betting & Gaming Rules

Mbaji hosts a variety of gaming activities including Sports Betting, Live Casino, slots, and bingo. Each game has its own specific rules, but certain general betting rules apply across all games as part of mbaji's terms and conditions.

• All mbaji games use internationally certified RNG technology to ensure fair and unbiased outcomes.
• All betting decisions are entirely your own — mbaji does not provide betting advice.
• If a game is interrupted due to a technical issue, mbaji reserves the right to void the related bet.
• If an event is cancelled in Sports Betting, the stake for the affected bet will be refunded.
• In Live Casino games, the dealer's decision is final.
• If a software error is detected in any game, the result of that game will be voided and all bets refunded.

6. Privacy & Personal Data Protection

Mbaji takes the security of your personal information very seriously. We exercise the utmost care in how we collect, store, and use your data. Our full privacy policy is available separately.

• Your personal information is never sold or shared with any third party.
• Information may be disclosed when required by law or upon request from a regulatory authority.
• All data is protected with 256-bit SSL encryption.
• You may view or update your personal information at any time.
• Upon requesting account closure, your data will be retained for the legally required period before being deleted.

7. Responsible Gaming Guidelines

Mbaji believes gaming should be a source of entertainment, not addiction. We encourage all our users to play responsibly and are here to provide support when needed. Responsible gaming is a core part of mbaji's terms and conditions.

• Never chase losses by placing further bets to try to recover money you have lost.
• Never wager more than you can afford to lose.
• Set deposit limits, session limits, and loss limits.
• Use the self-exclusion option if you feel you need it.
• Avoid playing when you are stressed or going through a difficult time.
• If you notice signs of a gaming problem, please seek professional help.

8. Account Suspension & Closure Policy

Mbaji reserves the right to suspend or permanently close any account under certain circumstances. Users may also request closure of their own account at any time.

• Violations of the Terms & Conditions may result in account closure without prior notice.
• If fraudulent activity is detected, the account and balance will be confiscated.
• If multiple accounts are found to be operated by the same user, all accounts will be closed.
• Failure to verify age will result in immediate account suspension.
• To close your account, please contact our support team.
• You will have the opportunity to withdraw all valid balances before your account is closed.

9. Intellectual Property Rights

All content, designs, logos, graphics, software, text, and other materials published on the mbaji platform are protected under mbaji's exclusive intellectual property rights. Unauthorized use of any such materials is strictly prohibited under these terms and conditions.

• Mbaji's logo, brand name, or any trademarks may not be used without prior authorization.
• Copying, distributing, or reusing any website content is strictly prohibited.
• Reverse engineering mbaji's software or systems is a punishable offense.
• If you discover a vulnerability in the platform, please report it to us responsibly.
• Content from third-party game providers is protected under their respective licenses.

10. Terms & Conditions Update Policy

Mbaji reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, we will endeavor to notify users in advance.

• Any major changes to the Terms & Conditions will be announced via a notification on the website.
• Continued use of mbaji after any changes means you have accepted the updated terms.
• If you do not agree with the updated terms, you may request to close your account.
• The date of the most recent update will always be shown at the top of this page.