Mbaji believes entertainment is only meaningful when enjoyed responsibly. The well-being and peace of mind of every player is our highest priority.
Responsible gaming means enjoying gaming for entertainment within your own means and time. At mbaji, we always want our players to have fun — not to play under pressure or out of greed, but with full awareness.
As online gaming grows in popularity across Bangladesh, more people face the risk of developing unhealthy habits. At mbaji, we believe that being a responsible platform means more than just providing entertainment — it means helping every player build healthy habits.
When gaming crosses the line from entertainment into addiction, it can seriously impact family life, finances, and mental health. That is why building responsible gaming habits from the start is so important.
Keep in Mind: Gaming is always about entertainment. Chasing losses or placing bets with borrowed money are clear warning signs of a problem.
Mbaji provides a range of responsible gaming features — including deposit limits, session time controls, self-exclusion, and the option to take a break. All tools are completely free and available at any time.
We want you to play — but healthily and happily. The other important things in your life — family, work, health — should always come before gaming.
mbaji's commitment: We never encourage excessive play. Our goal is to build a long-term, healthy, and enjoyable gaming relationship with every player.
If you recognize any of the signs above in yourself, take action today. You are not alone — seeking help is a sign of strength, not weakness.
We put you in full control. Use the tools below to keep your gaming experience safe and healthy.
Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and increasing them requires a 24-hour waiting period.
Set a maximum duration for each gaming session. When the time is up, mbaji will automatically notify you and, if needed, end the session.
Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no betting or deposits will be allowed, but your account will not be closed.
Close your account for 6 months to 5 years, or permanently. Once Self-Exclusion is activated, early reversal is not possible — this is in place for your own protection.
View your complete betting and win/loss history. This information is invaluable for understanding your own patterns and making more informed decisions.
Mbaji periodically reminds you how long you have been playing and how much you have spent, so you can always make informed decisions.
Before you start playing, decide on a maximum amount you are comfortable spending that day. Stick to that limit no matter what.
Set aside a fixed amount of time for gaming each day. Keep an eye on the clock and take a break when your time is up.
Avoid gaming when you are feeling angry, sad, lonely, or stressed. Decisions made in an emotional state often lead to regret and harm.
Alcohol and drugs impair your judgment and decision-making. Always avoid placing bets when you are under their influence.
Wins and losses are both a natural part of gaming. Avoid placing larger bets to try to recover after a loss.
Gaming is entertainment, not a reliable source of income. Never treat it as a primary way to make money.
Take at least a 10-15 minute break every hour. Get up, walk around, have some water — keep your body and mind refreshed.
Never let gaming come at the expense of family, friends, or social responsibilities. Keep those relationships strong.
Only play with money you can afford to lose — funds that won't affect your daily life if gone. Never bet with borrowed money.
If you feel you are losing control, contact mbaji support right away or activate the self-exclusion feature.
Choose the option that best fits your needs. All options are completely free and can be activated at any time.
| Options | Duration | Impact | Withdrawal | Status |
|---|---|---|---|---|
| Temporary Break | 24 Hours – 7 Days | Betting & Deposit Block | Auto-Reactivation After Expiry | Accessible |
| Extended Break | 30 Days | Full Account Suspension | Auto-Reactivation After Expiry | Accessible |
| Self-Exclusion (Short-Term) | 6 Months – 1 Year | Account fully closed | Not Before Expiry | Withdrawal Limit |
| Self-Exclusion (Long-Term) | 1 – 5 Years | Account fully closed | Not Before Expiry | Withdrawal Limit |
| Permanent Exclusion | Indefinitely | Permanent Account Closure | Not Possible | Permanent |
To activate Self-Exclusion, contact the mbaji support team or do it yourself through your account settings.
No matter how serious the situation, getting help at the right time can turn things around. Our team is ready to assist.
Our support team is available around the clock. Reach out any time to discuss anything related to responsible gaming.
All your information is kept strictly confidential. Self-exclusion requests and requests for help are never shared with any third party.
Mbaji strictly enforces an 18+ policy. Minors are not permitted to open an account, and any suspicious accounts are closed immediately.
Detailed guides, videos, and resources on responsible gaming are always available on our platform.
Mbaji offers a safe, fun, and responsible gaming environment. Join today and play with peace of mind using all our player protection tools.